4 cloud-based platforms that simplify mover CRM & logistics
As we move out of peak moving season and business begins to slow, it's prime time to uncover ways to save money, better manage moving leads, AND boost sales year round.
One way to hit all of these at once?
Update your logistics software. Now.
I still hear from a lot of movers that they deal with mountains of paper and waste countless hours organizing drivers, assigning routes, and tracking billing. Many have drivers who always have to come to the office to pick up forms and assignments, and even more don't have an integrated CRM (Customer Management System) to maximize moving leads and improve customer experience.
If you don't have logistics software that works on mobile devices, you are losing money (and time...and sanity).
Don't believe me? Check out this one case study for A&B Moving
out of Texas. They have a fleet of 70 trucks and 5 locations. When A&B updated their software to a new mobile platform they estimate that this change alone improved efficiency and saved them $175,000 in time and labor in ONE year. (That's certainly a payback worth noting!)
A FEW OF THE BENEFITS OF MOBILE LOGISTICS
- Automation of tasks & reporting
- Up to date info at all times
- Dispatch & notify easily + integration with calendars
- Direct, trackable communication by whole team in-the-moment
- Easy job estimation, inventory & driver tools
- Track clients and leads
- Cut down on paperwork
- Searchable digital records
- Routing: Maximize efficiency & cut unnecessary driver time and gas.
- Digital authorization / Signatures
- Information integration - Salesforce, Microsoft Office, etc
- Streamline payment processing
Now, I know that changing systems can be truly daunting to research and setup, but the payoffs in this case can be massive. Movers have access to great tech that didn't exist even a few years ago.
Cloud-based logistics companies are changing the face of your day-to-day work and you should be enjoying the rewards they offer!
If you want to save 10's of thousands of dollars in
time, gas & labor...keep reading.
I've picked 4 software platforms with a range of pricing (and pricing models) that are more intuitive in design, are truly cloud-based, and have integrated CRM features. Some are more robust than others (like quickbooks integration) but each offers mobility that can save a mover real $$.
4 CLOUD-BASED LOGISTICS & CRM SERVICES FOR MOVERS WORTH CHECKING OUT :
MoversSuite by EWS Group
This software touts over 8,000 users and was made by movers for movers. They have a truly comprehensive workflow system that they've perfected over 15 years. Their interface design seems more dated but it's what's inside that counts.
The result: Highly integrated customer service, billing & invoicing, and logistics that automate reports and billing. They work mostly with van lines but say they are a great fit for any mover (with more than 5 team members) looking to grow their business. MoversSuite also works with leading movers to built in best practices that help movers run their business more efficiently.
- PRICE: $899/month w 5 users with CRM & Dispatch functionality, upgrade to $999/month for more tools, tracking and claims, upgrade to Ultimate at $1,599 for full services including billing integration.
- Integrates with QuickBooks & can auto-calculate commissions.
- Unlimited online support. Online catalogue of training material.
- Find out more: www.ewsgroup.com
Here's a look at their dashboard:
MoveNinja
- PRICE: Several options including $99 with 5 users, and $199 with15 users and includes the website "Leads Grabber" feature, and the Premium is $399 for 40 users and includes Leads Grabber and Google Calendar integration.
- No contracts, cancel any time.
- Find out more: www.moveninja.com
Moverbase
- PRICE: There are several options including Free = 10 quotes/jobs, $19/month for 20 quotes/jobs, $99/month for 100 quotes/jobs, and$299/month for unlimited jobs.
- No contracts, cancel any time.
- Find out more: www.moverbase.com
Here's a look at their dashboard:
Movegistics
- PRICE: $195/month, upgrade to $395/month to get ops integrated, and upgrade to Enterprise $495/month to get billing integrated.
Note: Social Media & Reputation features pricing is not included. - Find out more: www.netensity.com
AND, one bonus platform worth noting is Canvas
Here's how they compete:
Their software and forms are highly customizable. Plus, they focus on integration - to connect your data with Dropbox, Box, Google Drive, Salesforce, MS Excel and Evernote.
- PRICE: (a bit confusing) there are several options...the middle option is $22/user/month for up to 50 "submissions." It's$31/month/user for unlimited "submissions."
- Find out more: www.gocanvas.com
Take a look and see if one of these platforms is a fit for your needs and budget.
If you have insights on these or other cloud-based logistics software you've tried, I hope you'll drop me a line. I'd definitely like to hear about your experience!
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